How JobAccess helps you hear in the workplace

A few weeks ago I lodged a claim through JobAccess to see if I could get funding for a Mini Mic 2 and Roger Receiver for my cochlear implant.

JobAccess is the national hub for everything relating to disability employment. It is funded by the Australian Government Department of Social Services and provides information and assistance on a variety of topics such as:

  • financial support
  • workplace modifications
  • help with finding and changing jobs
  • creating flexible work environments
  • links to career advice and training courses
  • connecting with employers, providers and peak bodies


They also provide a range of other tools and resources for people with disability, employers and service providers.

The first step of my application involved filling in an online form with information about myself, my employer and what I required assistance with.

A few days later, I was contacted by a member of the JobAccess team and asked for more detail about my hearing loss and the type of assistance I needed. I was also required to supply evidence of employment and my hearing loss.

For the next stage of the process, I was visited at my workplace by an occupational therapist who assessed and documented my job role and the challenges I faced. She then worked through the list and we discussed some possible solutions. At the end of this process, not only did I get approved for the two devices that I requested but also a number of other devices which were suggested by the therapist.

The therapist then submitted a report to JobAccess with her recommendations and awaited their approval before gathering quotes for the items.

You or your employer must initially purchase the approved items but JobAccess then arranges for reimbursement. The best bit is that at the end of the whole process, any devices obtained are your property so if you ever change employers you don’t need to apply for them again.

If you have difficulty at work because of your hearing loss or another disability, Job Access should definitely be a point of referral.

JobAccess can be contacted on 1800 464 800 or via an Online Enquiry Form.

For more information, visit their website at https://www.jobaccess.gov.au

 Daniel Pistritto is an audiometrist and assistive listening device specialist at Blamey Saunders hears.

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